These Terms of Purchase apply to orders placed through falbdy.com.

1. Seller

Products purchased through falbdy.com are sold through the online store operated by:

Guangzhou Ruanmu Technology Co., Ltd.

2. Placing an Order

By submitting an order, you confirm that:

• Information provided is accurate
• You are authorized to use the payment method
• You have legal capacity to enter the transaction
• You agree to the policies applicable to your purchase

3. Order Confirmation

After checkout, an electronic confirmation may be sent to the email address provided.

An automated confirmation does not prevent us from reviewing the order before fulfillment.

4. Order Acceptance

We reserve the right to decline or cancel an order for legitimate reasons including:

• Product unavailability
• Pricing error
• Payment failure
• Suspected fraud
• Shipping restrictions
• Incorrect information
• Legal requirements

If we cancel a paid order, an appropriate refund will be issued.

5. Prices

The applicable product price is normally the price displayed during checkout.

Prices may change before an order is submitted.

6. Taxes

Taxes may be calculated according to destination and applicable law.

7. Shipping Charges

Applicable shipping charges will be shown before checkout is completed.

8. Payment Authorization

You authorize the selected payment provider to charge the amount shown at checkout.

9. Promotions

Promotions may be subject to:

• Expiration dates
• Quantity limits
• Product restrictions
• Customer eligibility
• Geographic limitations
• Minimum purchases

Promotions may not be combined unless expressly allowed.

10. Order Changes

Contact us immediately if you need to request a change.

Changes cannot be guaranteed after processing begins.

11. Cancellation

Cancellation requests should be made as soon as possible.

Once fulfillment or shipping begins, cancellation may no longer be possible.

12. Delivery

Delivery is governed by our Shipping & Delivery Policy.

Estimated delivery dates are not guaranteed unless specifically stated otherwise.

13. Returns

Eligible returns are governed by our Return & Refund Policy.

The standard return-request period is 30 days after delivery.

14. Damaged or Incorrect Orders

Contact customer service with supporting photographs if your order arrives damaged, incomplete, or incorrect.

15. Product Instructions

Customers should follow product instructions, warnings, and intended-use guidance.

16. Events Outside Our Control

Delivery or fulfillment may be affected by events outside our reasonable control, including:

• Severe weather
• Transportation disruption
• Customs action
• Public emergencies
• Government restrictions
• Carrier failure
• Labor disputes
• Natural disasters

17. Mandatory Consumer Rights

These terms do not remove consumer rights that cannot legally be waived or excluded.

18. Contact

Store Brand: FALBDY
Operating Entity: Guangzhou Ruanmu Technology Co., Ltd.
Registered Address: Room N1612, Floors 1, 3, 4, 7 and 8, Building B, No. 1 Wushan Road, Tianhe District, Guangzhou, Guangdong, China
Customer Service Email: service@falbdy.com
Customer Service Phone: 212-794-9600
Phone Support Hours: 9:00 AM–6:00 PM PDT