PAYMENT & SECURITY
1. Payment Methods
Payment methods available at checkout may include:
- Visa
- Mastercard
- American Express
- Discover
- PayPal
- Apple Pay
- Google Pay
- Other payment methods supported by Shopify or our payment providers
Payment options vary by country, currency, browser, and device.
2. Secure Checkout
Our online store uses secure e-commerce technology designed to protect information transmitted during checkout.
Transactions are processed through authorized third-party payment providers.
3. Payment Authorization
When you submit an order, your payment provider may authorize the transaction before the order is accepted for fulfillment.
4. Declined Payments
Payments may be declined because of:
- Incorrect card information
- Insufficient funds
- Expired cards
- Address-verification failure
- Bank restrictions
- International transaction restrictions
- Fraud-prevention checks
If a transaction is declined, please contact your bank or payment provider.
5. Currency
The currency displayed during checkout is the currency applicable to your transaction unless otherwise indicated.
6. Currency Conversion
If your payment account uses a different currency, your bank or payment provider may perform currency conversion.
Any exchange rate or conversion charge imposed by your financial institution is outside our control.
7. Additional Bank Fees
Your bank may charge:
- Foreign transaction fees
- Currency conversion fees
- Card-processing fees
These charges are not collected by FALBDY.
8. Payment Data
We do not require customers to email complete card information.
Do not send the following information to customer service:
- Complete card number
- CVV or security code
- Online banking password
- Payment-account password
9. Fraud Prevention
Orders may be reviewed where unusual transaction activity is detected.
We may request additional verification where reasonably necessary to protect customers and prevent unauthorized transactions.
10. Refund Payments
Approved refunds are normally issued to the original payment method.
The time required for the refund to appear depends on the payment provider.
11. PayPal
When PayPal is selected, you may be redirected or connected to PayPal's payment environment.
PayPal transactions are also subject to PayPal's applicable terms and privacy practices.
12. Apple Pay and Google Pay
Where available, accelerated digital-wallet payments may be processed through the applicable wallet provider and linked payment method.
13. Payment Questions
For questions relating to your FALBDY order:
For questions regarding banking authorization, card declines, exchange rates, or payment-provider fees, please contact your bank or payment provider directly.